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Messages sent on the Internet can be intercepted. Do no disclose unnecessary or sensitive personal information. If you wish to send us such information, do it by letter. In any case, sensitive transactions (bank details, etc.) are sent in a secured mode in the form of encryption and authentication algorithms. These secure transactions can be identified by the presence of a closed lock in most navigators.
The e-mails sent to Relais & Châteaux and the e-mail addresses used in the forms are kept for use by Relais & Châteaux and its subsidiaries unless otherwise instructed by you.
The information requested when you order the Guide, when making reservations, etc. is essential for the smooth processing of your request. This information is intended only for the different departments of Relais & Châteaux and its subsidiaries for which you have access and correction rights.
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